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Help!: Lost Notes on Save

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  1.  
    • CommentAuthorFree MemberPeter-DG
    • CommentTimeSep 11th 2007
     
    Peter-DG
    Routes generated by "save copy" or "save as" are missing all the notes.  Is that normal?
    • CommentAuthorFree Memberpjh
    • CommentTimeSep 17th 2007
     
    pjh
    My notes are also lost when saved. I have not yet been able to systematically test this, but clearly there is some problem. I am using IE6.
    • CommentAuthorFree Memberjaybros06
    • CommentTimeMay 10th 2008
     
    jaybros06
    I experienced a similar problem with both Firefox and IE 6.   When I edit a route and add new notes, all the original notes  are lost.  It is most infuriating when trying to correct erroneous turns that Follow Roads option makes incorrectly.
    • CommentAuthorFree MemberPeter-DG
    • CommentTimeMay 11th 2008
     
    Peter-DG
    Just plotted along route with lots of notes.  First 10 or so notes disappeared on save.  I went back to add them.  Added about 5 and saved.  The 5 new notes were there but all the rest disappeared.  THIS SYSTEM IS REALLY TOTALLY UNRELIABLE.  Just forget it.
  5.  
    joann_bicycles

    I had notes in a route.  When I edited the route, I lost all the earlier notes.  This also implies that if you edit a route to move the points around, you'll probably lose the notes as well.

     For now, I'm putting in all the notes at one time, and then freezing the route and not changing it any more.  Then, I look at the notes, copy them, and paste them into a word file.  I can edit them there.  As an added bonus, these notes have the mileage markers while the ones that you print with the map don't seem to have them.

     I hope this gets fixed soon.  Right now, I'm putting comments about mistakes in the notes into comments on the ride, because I can't correct the notes.

  6.  
    gisela@mmf

    Hello All,

    Thank you so much for your patience in this matter.  Our developers are continuing to fine-tune the new mapping tool, which includes improvements to the Notes section. 

    We greatly appreciate your feedback, so please feel free to keep us posted on your progress.  Thank you!

    Gisela  

  7.  
    theInnkeeper

    Still having problems on the notes.  Two issues that I see.  First, only a certain number of characters are saved for the notes.  I put in 30 characters and only half showed up.  Second is the issue where the notes that were there when you first did the route disappear when you edit the route.  For long routes this is heartbreaking.

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