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Help!: BUG: REmember me doesn't work on signin page

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  1.  
    • CommentAuthork8jz
    • CommentTimeJun 26th 2008
     
    k8jz

    Using Firefox 2 on Windows XP.

     The "Remember Me" check box on the log in page doesn't remember me.  I have to enter user ID and password every time I visit, regardless of whether I check the box or not.

     -Mike

    • CommentAuthorpilllady99
    • CommentTimeJun 26th 2008
     
    pilllady99
    Might need to set Firefox to remember passwords.  Check under the Tools...Options....Security tab and see if it's set to remember passwords.  Just a thought......
    • CommentAuthorsplateric
    • CommentTimeJul 15th 2008
     
    splateric
    I have the same problem - that firefox solution isn't that great, as I don't want to remember passwords for sites - I want to granularly select which websites I maintain session with ...
    • CommentAuthorPeter-DG
    • CommentTimeJul 15th 2008
     
    Peter-DG
    My experience is that it will forget your logon no matter what you do - typically in a half hour or so.  I've even kept my routes list window open and it still forgot my login.  Also loging into mapping apparently doesn't always log you into the forum.  MMF is definitely doing something wrong with cookies settings.  Maybe the cookies get set for MMF but the code is looking under MMR, or vice versa.  It's annoying - wish they'd fix it.  I don't have this problem with the other similar services, so it can't be that difficult.
    • CommentAuthorEmory
    • CommentTimeAug 3rd 2008
     
    Emory

    I lost all my map data because when I tried to save it, I had to relog-in. (I couldn't have taken more than 5 minutes to create the map).

    Then it let me fill in all the details of the map, but wouldn't allow me to save it! "Route info missing. Did you take too long?"

    I'm new to this site but I'm finding so many problems... Maybe a few to many features were added before testing. 

    Em

    • CommentAuthorsplateric
    • CommentTimeAug 4th 2008
     
    splateric

    All,

    One problem I have diagnosed is that the 'remember me' functionality only works if you use the mapmyfitness.com URL.  It doesn't work with mapmyrun.com (and I believe other subisidary URLs).

     

  7.  
    mwagner7700

    See the question below...  Multiple Logins in a Day

     

    It seems to work if you login through Mapmyfitness... but none of the others.

    • CommentAuthorgisela@mmf
    • CommentTimeAug 4th 2008 edited
     
    gisela@mmf

    Hello Everyone,

    Thanks for taking the time to post your comments about the "Remember Me" problem.

    I notified our development team and have asked them to look into this as soon as possible.

    Your feedback and troubleshooting efforts are greatly appreciated!

    ~ Gisela

    • CommentAuthorgbeckman
    • CommentTimeAug 6th 2008
     
    gbeckman
    It finally seems to be working today! Hooray, let's hope it stays that way!
    • CommentAuthorPeter-DG
    • CommentTimeAug 8th 2008
     
    Peter-DG

    Remember me still does not work on this forum.  I can be logged in but  I have to log out and log back in before it marks which topics are "new".

    • CommentAuthorsplateric
    • CommentTimeAug 9th 2008
     
    splateric
    This has broken again as far as I can tell - I have had to login with mapmyfitness.com multiple times over the last couple of days in spite of clicking the remember me box.  :-(
    • CommentAuthorPetalP
    • CommentTime7 days ago
     
    PetalP
    It was working for me on mapmyfitness and now it doesn't remember me anymore. 
    • CommentAuthorgbeckman
    • CommentTime6 days ago
     
    gbeckman
    I posted on another thread about this. It was working, but now is not again. I've gotten logged out twice IN THE MIDDLE OF my current session (which has only lasted about 5 minutes). This is really getting ridiculous and frustrating. Can we get some sort of response from the administrators?
  14.  
    gisela@mmf

    Hi Everyone,

    We do apologize that the "Remember Me" feature is no longer working for some people.  Our developers are in the process of collecting data from users who are experiencing this problem, so that they may better troubleshoot the issue.  

    Please be assured that we are looking into this problem, and hope to have a resolution soon.  We are very sorry for this inconvenience.  

    Thanks for taking the time and effort to keep us posted.   

    ~ Gisela 

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