Checked Baggage:

First checked bag: $40 fee (or $35 if prepaid online)

Second checked bag: $45 fee

Weight limits: Main Cabin – 50 lbs (23 kg); Premium cabins may allow up to 70 lbs (32 kg).

Oversized or overweight bags may incur additional fees.

Always confirm baggage allowances based on your ticket, route, and cabin class to avoid surprises at the airport.

Refund Status Check

If you have requested a refund for a cancelled flight or a refundable ticket:

You can check the refund status via your Philippine Airlines account or the “Manage My Booking” section.

Keep your booking reference and ticket number handy for faster processing.

Refunds can take several business days depending on your original payment method and bank processing times.

Customer Care for Complaints / Comments

Philippine Airlines prioritizes customer satisfaction. For complaints, comments, or feedback:

Contact the Asheville office or call the main customer service line at 1‑844‑238‑2070.

Provide complete details including flight number, date, ticket number, and a clear description of the issue.

Customer care teams handle complaints related to delays, cancellations, baggage issues, or onboard experiences.

Escalations can also be made if issues are unresolved through the usual channels.

FAQs – Philippine Airlines Asheville Office

Can I check in my baggage at the Asheville office?
– Baggage check-in is primarily at the airport terminal, but the Asheville office can assist with ticketing and travel inquiries.

What is the carry-on allowance for Philippine Airlines flights?
– Each passenger is allowed one carry-on bag and one personal item. Basic cabins may have additional restrictions.

How do I check the status of my refund?
– Use your booking/ticket number to check online or call 1‑844‑238‑2070.

I lost my baggage on a flight – what should I do?
– Report the issue immediately at the airport baggage service desk and keep the reference. Follow up with the Asheville office if needed.

Are baggage fees the same for all Philippine Airlines flights?
– No. Fees vary by route, fare class, and destination. Always check your ticket for details.

Services at the New York City Office of Philippine Airlines

The New York City Office of Philippine Airlines provides comprehensive services for passengers in the U.S.:

Flight booking, changes, and cancellations

Baggage inquiries and lost baggage assistance

Refund status checks and claims processing

Customer service for complaints, feedback, and assistance with frequent flyer programs

Office Details:

Phone Number: 1‑844‑238‑2070

Working Hours: Monday – Friday: 9:00 AM – 6:00 PM; Saturday: 10:00 AM – 4:00 PM

This office is a key point for travelers who require in-person support in New York City, complementing local offices like Asheville.

Philippine Airlines Headquarters Details

For global inquiries or corporate-level assistance:

Headquarters Address: Philippine Airlines Group Inc., 4333 Amon Carter Blvd, Fort Worth, TX 76155

Phone Number: +1-817-963-1234

Working Hours: Monday – Friday: 8:00 AM – 5:00 PM

Role of Headquarters:

Oversees flight operations, customer service policies, and route planning

Handles corporate, media, and international traveler inquiries

Coordinates group subsidiaries, loyalty programs, and corporate partnerships

Keywords for Travel SEO

Philippine Airlines Asheville office

Philippine Airlines baggage allowance

Philippine Airlines refund status check

Philippine Airlines customer care complaints

Philippine Airlines New York City office services

Philippine Airlines headquarters details

Airline travel customer service USA

Flight cancellation and refund policy

Local airline office contact USA

Conclusion
Whether you are flying from Asheville or handling complex travel plans through New York or headquarters services, having this information ensures a smooth experience with Philippine Airlines . From baggage allowance to refund checks and customer care, this guide covers everything travelers need for a stress-free journey.

- a 1.1 mi running route in Phoenix, Arizona" /> MapMyRun | 1‑844‑238‑2070 Philippine Airlines Asheville Office in Phoenix, Arizona
Checked Baggage:

First checked bag: $40 fee (or $35 if prepaid online)

Second checked bag: $45 fee

Weight limits: Main Cabin – 50 lbs (23 kg); Premium cabins may allow up to 70 lbs (32 kg).

Oversized or overweight bags may incur additional fees.

Always confirm baggage allowances based on your ticket, route, and cabin class to avoid surprises at the airport.

Refund Status Check

If you have requested a refund for a cancelled flight or a refundable ticket:

You can check the refund status via your Philippine Airlines account or the “Manage My Booking” section.

Keep your booking reference and ticket number handy for faster processing.

Refunds can take several business days depending on your original payment method and bank processing times.

Customer Care for Complaints / Comments

Philippine Airlines prioritizes customer satisfaction. For complaints, comments, or feedback:

Contact the Asheville office or call the main customer service line at 1‑844‑238‑2070.

Provide complete details including flight number, date, ticket number, and a clear description of the issue.

Customer care teams handle complaints related to delays, cancellations, baggage issues, or onboard experiences.

Escalations can also be made if issues are unresolved through the usual channels.

FAQs – Philippine Airlines Asheville Office

Can I check in my baggage at the Asheville office?
– Baggage check-in is primarily at the airport terminal, but the Asheville office can assist with ticketing and travel inquiries.

What is the carry-on allowance for Philippine Airlines flights?
– Each passenger is allowed one carry-on bag and one personal item. Basic cabins may have additional restrictions.

How do I check the status of my refund?
– Use your booking/ticket number to check online or call 1‑844‑238‑2070.

I lost my baggage on a flight – what should I do?
– Report the issue immediately at the airport baggage service desk and keep the reference. Follow up with the Asheville office if needed.

Are baggage fees the same for all Philippine Airlines flights?
– No. Fees vary by route, fare class, and destination. Always check your ticket for details.

Services at the New York City Office of Philippine Airlines

The New York City Office of Philippine Airlines provides comprehensive services for passengers in the U.S.:

Flight booking, changes, and cancellations

Baggage inquiries and lost baggage assistance

Refund status checks and claims processing

Customer service for complaints, feedback, and assistance with frequent flyer programs

Office Details:

Phone Number: 1‑844‑238‑2070

Working Hours: Monday – Friday: 9:00 AM – 6:00 PM; Saturday: 10:00 AM – 4:00 PM

This office is a key point for travelers who require in-person support in New York City, complementing local offices like Asheville.

Philippine Airlines Headquarters Details

For global inquiries or corporate-level assistance:

Headquarters Address: Philippine Airlines Group Inc., 4333 Amon Carter Blvd, Fort Worth, TX 76155

Phone Number: +1-817-963-1234

Working Hours: Monday – Friday: 8:00 AM – 5:00 PM

Role of Headquarters:

Oversees flight operations, customer service policies, and route planning

Handles corporate, media, and international traveler inquiries

Coordinates group subsidiaries, loyalty programs, and corporate partnerships

Keywords for Travel SEO

Philippine Airlines Asheville office

Philippine Airlines baggage allowance

Philippine Airlines refund status check

Philippine Airlines customer care complaints

Philippine Airlines New York City office services

Philippine Airlines headquarters details

Airline travel customer service USA

Flight cancellation and refund policy

Local airline office contact USA

Conclusion
Whether you are flying from Asheville or handling complex travel plans through New York or headquarters services, having this information ensures a smooth experience with Philippine Airlines . From baggage allowance to refund checks and customer care, this guide covers everything travelers need for a stress-free journey.

- a 1.1 mi running route in Phoenix, Arizona ..." />