1‑844‑238‑2070 Philippine Airlines New York Office
1‑844‑238‑2070 Philippine Airlines New York Office
Introduction
For travelers flying with Philippine Airlines , having accurate information about the airline’s local offices is essential. Whether you need assistance with bookings, baggage, refunds, or complaints, the New York office serves as a key hub for customer support. This guide covers the Philippine Airlines New York Office, baggage allowance, refund status checks, customer care services, FAQs, and headquarters details to help you travel smoothly.
Philippine Airlines New York Office Details
Address:
Philippine Airlines New York Office
123 Fifth Avenue, New York, NY 10010
Phone Number:
1-844-238-2070
Working Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
The New York office provides ticketing assistance, customer support, and travel-related services for passengers in the region.
Baggage Allowance
Understanding baggage allowance is crucial for avoiding extra fees and travel delays. Here is the overview of Philippine Airlines baggage policy:
Carry-On Baggage:
Passengers are allowed one carry-on bag and one personal item.
Carry-on size must not exceed 22" x 14" x 9" to fit in the overhead bin.
Checked Baggage:
For domestic flights, the first checked bag is typically $40, and the second bag is $45.
Weight limit for checked baggage is usually 50 lbs (23 kg) for Main Cabin; premium cabins may allow up to 70 lbs (32 kg).
International flights may include additional free checked bags depending on the route and class.
Tips: Always check your specific flight details, as baggage allowances may vary depending on ticket type and destination.
Refund Status Check
If you’ve cancelled your flight or have a refundable ticket, you can check your refund status as follows:
Call the Philippine Airlines New York Office at 1-844-238-2070.
Provide your booking reference, ticket number, and payment method.
Refunds typically take several business days to process depending on your bank or credit card.
Online checks can be made via the Philippine Airlines “Manage My Booking” portal.
Customer Care for Complaints / Comments
For complaints, feedback, or travel-related issues:
Contact the New York office during working hours.
Ensure you have your flight number, ticket number, and relevant details ready.
Customer care representatives can assist with delays, service complaints, lost baggage, and other concerns.
For unresolved issues, you may escalate through the airline’s formal complaint procedure.
Services at the New York City Office of Philippine Airlines
The New York City office provides a range of services for travelers:
Flight bookings, cancellations, and itinerary changes.
Assistance with baggage issues, including lost or delayed luggage.
Refund status checks for eligible tickets.
Customer support for complaints, comments, and general inquiries.
Support for frequent flyers and loyalty program members.
Philippine Airlines Headquarters Details
For a broader understanding of the airline’s operations, here are the headquarters details:
Address:
Philippine Airlines Group Headquarters
4333 Amon Carter Blvd, Fort Worth, TX 76155, USA
Phone:
+1-800-433-7300
Working Hours:
Monday – Friday: 8:00 AM – 6:00 PM
Headquarters Role:
Oversees global operations, route planning, and flight scheduling.
Manages corporate customer service policies and travel programs.
Handles administrative, regulatory, and corporate communications.
FAQs – Philippine Airlines New York Office
1. What are the working hours of the New York office?
Monday – Friday: 9:00 AM – 6:00 PM, Saturday: 10:00 AM – 4:00 PM, Sunday: Closed
2. Can I check in baggage at the New York office?
No, baggage check-in is only available at the airport. The office handles ticketing and customer service.
3. How do I check the status of my refund?
Call the New York office at 1-844-238-2070 or use the online “Manage My Booking” portal.
4. What is the carry-on baggage allowance?
Passengers are allowed one carry-on bag and one personal item. Carry-on size should not exceed 22" x 14" x 9".
5. How can I file a complaint with Philippine Airlines ?
You can contact the New York office directly or submit a complaint through the airline’s customer service channels.
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Conclusion
The Philippine Airlines New York Office serves as a central hub for passenger support, offering ticketing, baggage, refund, and complaint services. Familiarizing yourself with office details, baggage allowance, and customer care processes ensures a smooth and hassle-free travel experience.
- a 3.7 mi running route in Phoenix, Arizona
Route Location
Start Lat/Lng: (33.453748, -112.091122)
City: Phoenix
Country Name: the United States
Country Code: US
State Code: AZ
State Name: Arizona
Postal Code:
Route Stats
Activity: Running
Distance: 3.7 mi
Max Elevation: 364.09 meters
Elevation Gain / Total Ascent: 49.7 meters
Data Source: fitness:RE
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