Checked Baggage:
First bag: typically £35–£40 depending on route and fare type


Second bag: typically £45–£50


Weight limits: 23 kg (50 lbs) for Economy, 32 kg (70 lbs) for Business/First


Oversized or overweight baggage may incur additional fees


Tip: Always confirm baggage allowance based on your ticket and flight destination, as fees and allowances vary by route, class, and promotions.

Refund Status Check
If you have cancelled a flight or purchased a refundable ticket, you can:
Call the Edinburgh office at 1‑844‑238‑2070 to check your refund status.


Provide your booking reference and ticket number for faster processing.


Refunds typically take 5–10 business days for credit/debit card payments, longer for other methods.



Customer Care for Complaints and Comments
Philippine Airlines values customer feedback. For complaints or comments:
Contact the Edinburgh office during working hours.


Provide flight details, ticket number, and a description of your issue.


Customer care handles issues such as delayed flights, lost baggage, ticketing disputes, and general service concerns.


For escalations, you may also refer to Philippine Airlines ’ corporate customer service team.



Services at the New York City Office of Philippine Airlines
For travelers flying internationally or needing advanced assistance, the Philippine Airlines New York City Office offers:
Ticket bookings, changes, and cancellations


Refund status inquiries


Baggage services for lost or delayed luggage


Customer service support for complaints or travel feedback


Assistance with loyalty programs and elite member services


The New York office is ideal for international travelers seeking support beyond local offices.

Philippine Airlines Headquarters Details
For comprehensive information, queries, or corporate-related concerns, here are the headquarters details:
Address: 4333 Amon Carter Blvd, Fort Worth, TX 76155, USA


Phone Number: 1‑800‑433‑7300 (general inquiries)


Working Hours: Monday – Friday: 8:00 AM – 6:00 PM


Functions: The headquarters oversees global operations, route planning, flight management, customer service, loyalty programs, and corporate administration.



FAQs – Philippine Airlines Edinburgh Office
1. Can I check in baggage at the Edinburgh office?
No, baggage check-in is only available at Edinburgh Airport. The office handles ticketing and customer service.


2. What is the carry-on allowance for Philippine Airlines flights from Edinburgh?
One carry-on bag plus one personal item. Maximum dimensions are 22" x 14" x 9".


3. How can I track my refund?
Call the Edinburgh office with your booking reference or check your account on the Philippine Airlines app or website.


4. How do I file a complaint?
Contact the Edinburgh office during working hours or submit feedback through Philippine Airlines customer care.


5. Are baggage fees the same on all Philippine Airlines flights?
No. Fees vary based on route, class, ticket type, and promotions. Always check your itinerary.


6. Does the New York office offer support for international flights?
Yes. The NYC office handles bookings, cancellations, refunds, and customer service for international travelers.



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Conclusion
Whether you are traveling domestically or internationally, the Philippine Airlines Edinburgh Office provides essential customer support for ticketing, baggage, refunds, and complaints. For international services or corporate inquiries, the New York City office and Philippine Airlines headquarters can provide additional support. Always check your flight details, baggage allowance, and office hours to ensure a smooth travel experience.

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Checked Baggage:
First bag: typically £35–£40 depending on route and fare type


Second bag: typically £45–£50


Weight limits: 23 kg (50 lbs) for Economy, 32 kg (70 lbs) for Business/First


Oversized or overweight baggage may incur additional fees


Tip: Always confirm baggage allowance based on your ticket and flight destination, as fees and allowances vary by route, class, and promotions.

Refund Status Check
If you have cancelled a flight or purchased a refundable ticket, you can:
Call the Edinburgh office at 1‑844‑238‑2070 to check your refund status.


Provide your booking reference and ticket number for faster processing.


Refunds typically take 5–10 business days for credit/debit card payments, longer for other methods.



Customer Care for Complaints and Comments
Philippine Airlines values customer feedback. For complaints or comments:
Contact the Edinburgh office during working hours.


Provide flight details, ticket number, and a description of your issue.


Customer care handles issues such as delayed flights, lost baggage, ticketing disputes, and general service concerns.


For escalations, you may also refer to Philippine Airlines ’ corporate customer service team.



Services at the New York City Office of Philippine Airlines
For travelers flying internationally or needing advanced assistance, the Philippine Airlines New York City Office offers:
Ticket bookings, changes, and cancellations


Refund status inquiries


Baggage services for lost or delayed luggage


Customer service support for complaints or travel feedback


Assistance with loyalty programs and elite member services


The New York office is ideal for international travelers seeking support beyond local offices.

Philippine Airlines Headquarters Details
For comprehensive information, queries, or corporate-related concerns, here are the headquarters details:
Address: 4333 Amon Carter Blvd, Fort Worth, TX 76155, USA


Phone Number: 1‑800‑433‑7300 (general inquiries)


Working Hours: Monday – Friday: 8:00 AM – 6:00 PM


Functions: The headquarters oversees global operations, route planning, flight management, customer service, loyalty programs, and corporate administration.



FAQs – Philippine Airlines Edinburgh Office
1. Can I check in baggage at the Edinburgh office?
No, baggage check-in is only available at Edinburgh Airport. The office handles ticketing and customer service.


2. What is the carry-on allowance for Philippine Airlines flights from Edinburgh?
One carry-on bag plus one personal item. Maximum dimensions are 22" x 14" x 9".


3. How can I track my refund?
Call the Edinburgh office with your booking reference or check your account on the Philippine Airlines app or website.


4. How do I file a complaint?
Contact the Edinburgh office during working hours or submit feedback through Philippine Airlines customer care.


5. Are baggage fees the same on all Philippine Airlines flights?
No. Fees vary based on route, class, ticket type, and promotions. Always check your itinerary.


6. Does the New York office offer support for international flights?
Yes. The NYC office handles bookings, cancellations, refunds, and customer service for international travelers.



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Conclusion
Whether you are traveling domestically or internationally, the Philippine Airlines Edinburgh Office provides essential customer support for ticketing, baggage, refunds, and complaints. For international services or corporate inquiries, the New York City office and Philippine Airlines headquarters can provide additional support. Always check your flight details, baggage allowance, and office hours to ensure a smooth travel experience.

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