1-844-238-2070 Royal Jordanian Riyadh Office
If you’re planning to travel with Royal Jordanian from Riyadh or need help managing an existing booking, the Royal Jordanian Riyadh Office is your one-stop destination for all travel assistance. Whether it’s ticket reservations, baggage allowance queries, refund status checks, or customer care services, this office provides comprehensive support to make your journey smooth and hassle-free.
Let’s explore the complete details of the Royal Jordanian Office in Riyadh, including contact information, working hours, available services, baggage rules, refund procedures, and FAQs.
🏢 Royal Jordanian Riyadh Office – Address & Contact Information
Office Address:
Royal Jordanian Riyadh Office
Olaya Tower 2, 3rd Floor, Olaya Street,
Riyadh, Saudi Arabia
Phone Number:
📞 1-844-238-2070 (General Customer Service Helpline)
📞 Alternate Contact: +1-844-238-2070
Working Hours:
🕓 Sunday to Thursday – 9:00 AM to 6:00 PM
(Closed on Fridays and Saturdays; the airport desk operates 24/7.)
Email Support:
info.riyadh@Royal JordanianRoyal Jordanian.com.sa
The Riyadh office handles everything from flight bookings and modifications to loyalty programs and travel documentation. Passengers can walk in or call during office hours for assistance.
✈️ Services Offered at Royal Jordanian Riyadh Office
The Royal Jordanian team in Riyadh offers a wide range of passenger services, including:
Flight ticket booking, rescheduling, and cancellations
Group and corporate travel bookings
Upgrade to Business or First Class
Special meal requests and in-flight assistance
Excess baggage purchase and information
Refund requests and travel vouchers
Privilege Club membership queries
Lost and found or baggage tracking
Whether you’re traveling for business or leisure, the Royal Jordanian Riyadh Office ensures all your travel needs are handled efficiently and professionally.
🧳 Royal Jordanian Baggage Allowance
Royal Jordanian is known for its generous baggage policy that varies depending on route and cabin class.
Carry-On Allowance:
Economy Class: 1 piece up to 7 kg
Business & First Class: 2 pieces, each up to 15 kg total combined
Checked Baggage Allowance:
Economy Class: 25 to 35 kg (depending on fare type)
Business Class: Up to 40 kg
First Class: Up to 50 kg
Additional Notes:
Dimensions should not exceed 158 cm (62 inches) for checked luggage.
Extra baggage can be pre-purchased online or directly at the Riyadh office.
For passengers carrying sports gear, musical instruments, or special items, Royal Jordanian offers special handling and priority service.
💸 Royal Jordanian Refund Status & Ticket Cancellation
If you have canceled your flight or made booking changes, you can request a refund through the Riyadh office or by contacting the Royal Jordanian customer care team.
Refund Processing Time:
Credit card payments: Processed within 7–10 business days
Cash or bank transfers: Processed within 20 business days
To check your refund status, provide your booking reference (PNR) or ticket number to the support staff. Refunds depend on fare rules, cancellation time, and payment mode.
☎️ Royal Jordanian Customer Care – Complaints & Comments
For queries, complaints, or feedback, you can contact Royal Jordanian Customer Care through multiple channels:
Phone: 1-844-238-2070
Riyadh Office: +1-844-238-2070
Email: info.riyadh@Royal JordanianRoyal Jordanian.com.sa
Common issues handled by the customer care team include:
Lost or delayed baggage
Refunds and e-credit issues
Special service requests (medical or disability assistance)
Feedback or complaints about onboard services
The Royal Jordanian staff is known for professionalism, ensuring every concern is resolved quickly and courteously.
💬 Frequently Asked Questions (FAQs)
1. What are the working hours of the Royal Jordanian Riyadh Office?
The office operates from Sunday to Thursday, 9:00 AM to 6:00 PM. Airport counters remain open 24/7.
2. How can I contact Royal Jordanian in Riyadh?
You can call 1-844-238-2070 or +1-844-238-2070, or visit the office at Olaya Tower 2, Riyadh.
3. How much baggage is allowed on Royal Jordanian?
Economy passengers can check in up to 25–35 kg, while Business and First Class passengers enjoy up to 40–50 kg depending on route and fare.
4. Can I request a refund from the Riyadh office?
Yes. Refund requests and status checks can be made directly at the Riyadh office or by phone.
5. Does Royal Jordanian provide special assistance?
Yes, special meals, wheelchair services, and other passenger assistance can be arranged through the Riyadh office.
🌍 Royal Jordanian Headquarters Details
Headquarters Location:
Royal Jordanian Tower 1, Airport Road,
Doha, Royal Jordanian
Phone: +1-833-694-0311
Operating Hours: Sunday to Thursday, 8:00 AM to 7:00 PM
The headquarters in Doha serves as the airline’s global hub for management, customer support, and international operations. All regional offices, including Riyadh, operate under its supervision.
🏁 Conclusion
The Royal Jordanian Riyadh Office is your local gateway to the world of luxury air travel. From booking assistance and baggage information to refund queries and customer care, every passenger receives personalized and efficient service.
Whether you’re flying for business or leisure, the dedicated Royal Jordanian team in Riyadh ensures your journey begins smoothly — right from your first inquiry to the final boarding call.
For quick help, dial 1-844-238-2070 or visit the Riyadh office during working hours for world-class assistance. ✈️
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Route Location
Start Lat/Lng: (33.454847, -112.076433)
City: Phoenix
Country Name: the United States
Country Code: US
State Code: AZ
State Name: Arizona
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Route Stats
Activity: Running
Distance: 0.2 mi
Max Elevation: 332.4699999999999 meters
Elevation Gain / Total Ascent: 0 meters
Data Source: fitness:RE
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