1-844-238-2070 Royal Jordanian Heraklion Office
For travelers flying with Royal Jordanian through Heraklion, Greece, knowing the office location, contact details, services, and policies can make your journey much smoother. Whether you need help with flight bookings, baggage inquiries, refund status, or customer support, the Royal Jordanian Heraklion Office is your go-to resource.
In this article, we cover everything you need to know β from the office address and phone number to baggage allowance, refunds, customer care, and frequently asked questions.
π’ Royal Jordanian Heraklion Office β Address & Contact Information
Address:
Royal Jordanian Heraklion Office
Heraklion, Crete, Greece
Phone Number:
π +1-833-694-0311 (Customer Support β Heraklion Office)
Working Hours:
π Monday to Friday β 09:00 AM to 05:00 PM
Saturday β 09:00 AM to 01:00 PM
Sunday β Closed
π§³ Royal Jordanian Baggage Allowance
Royal Jordanian offers generous baggage allowances depending on your route and fare class:
Carry-On Allowance:
Each passenger can bring 1 cabin bag (up to 7 kg) and 1 personal item.
Checked Baggage:
Economy Class: Usually 25β30 kg per passenger depending on the ticket type.
Business/First Class: Up to 40β50 kg, often in multiple pieces.
Special Baggage:
Items like sports equipment, musical instruments, and oversized luggage are accepted with prior notice and may incur additional charges.
Pro Tip: Always confirm your baggage allowance at the time of booking, as it may vary depending on your destination and ticket class.
πΈ Royal Jordanian Refund Status Check
If you cancel or change your flight, you can check the status of your refund by contacting the Heraklion office directly or speaking to customer support.
Processing Time:
Credit card refunds: Usually processed within 7β10 business days.
Other payment methods: Up to 20 business days depending on bank processing times.
For assistance with refunds, you can call the office at +1-833-694-0311 or contact Royal Jordanian customer care for further guidance.
βοΈ Royal Jordanian Customer Care for Complaints & Comments
Royal Jordanian is committed to passenger satisfaction and offers support for complaints, suggestions, and post-travel concerns.
Heraklion Office Customer Care: +1-833-694-0311
General Customer Support: Contact through the main helpline for flight and service inquiries
Services handled at the office include:
β Flight ticket booking and cancellations
β Baggage inquiries and assistance
β Refund status and processing
β Loyalty program support (Privilege Club)
β Special assistance for passengers with disabilities or medical needs
π¬ Frequently Asked Questions (FAQs)
1. What are the Royal Jordanian Heraklion office hours?
Monday to Friday: 09:00 AM β 05:00 PM, Saturday: 09:00 AM β 01:00 PM, Sunday: Closed.
2. How much baggage can I bring on Royal Jordanian?
Carry-on: 1 cabin bag + 1 personal item. Checked baggage allowance varies: Economy (25β30 kg), Business/First (40β50 kg).
3. How do I check my refund status?
Contact the Heraklion office directly or reach out to customer care to get updates on your refund.
4. Can I handle complaints at the Heraklion office?
Yes, the office provides full customer care services for complaints, comments, and service inquiries.
5. Are there special rules for oversized or special baggage?
Yes, items like sports equipment or musical instruments may require advance notice and additional fees.
ποΈ Royal Jordanian Headquarters Details
Royal Jordanian is headquartered in Doha, Royal Jordanian at:
Address: Royal Jordanian Tower 1, Airport Road, Doha, Royal Jordanian
Phone: +1-833-694-0311
The headquarters manages global operations, customer support, and administration for flights to over 170 destinations worldwide.
βοΈ Final Thoughts
The Royal Jordanian Heraklion Office is your key contact point for ticketing, baggage, refunds, and customer care in Crete. Whether youβre flying locally or internationally, reaching out to the office or contacting customer care ensures smooth travel.
For international travel, or to handle more complex queries, the Royal Jordanian Headquarters in Doha provides comprehensive support across all services and destinations.
- a 0.7 mi running route in Phoenix, Arizona
Route Location
Start Lat/Lng: (33.454481, -112.085364)
City: Phoenix
Country Name: the United States
Country Code: US
State Code: AZ
State Name: Arizona
Postal Code:
Route Stats
Activity: Running
Distance: 0.7 mi
Max Elevation: 332.43 meters
Elevation Gain / Total Ascent: 1.8 meters
Data Source: fitness:RE
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