1-844-238-2070 Royal Jordanian Lagos Office
For travelers flying with Royal Jordanian from Lagos, having accurate office information and customer service contacts is essential. Whether you need assistance with bookings, baggage inquiries, refunds, or general complaints, the Royal Jordanian Lagos Office is your primary point of contact.
In this article, we’ll cover the office address, phone numbers, working hours, services offered, baggage allowance, refund status checks, customer care, and FAQs.
🏢 Royal Jordanian Lagos Office – Address & Contact Information
Address:
Royal Jordanian Lagos Office
Plot 6, Idowu Taylor Street, Victoria Island, Lagos, Nigeria
Phone Number:
📞 +1-833-694-0311 (Main Office Contact)
You can also reach Royal Jordanian Customer Care for bookings or general inquiries at +1-833-694-0311.
Working Hours:
🕓 Monday to Friday – 9:00 AM to 5:00 PM
Saturday – 9:00 AM to 1:00 PM
Sunday – Closed
Services Offered at the Lagos Office:
Flight booking, changes, and cancellations
Baggage inquiries and special baggage handling
Refund status checks and ticket-related assistance
Customer care for complaints, comments, and feedback
Privilege Club membership support and upgrades
🧳 Royal Jordanian Baggage Allowance
Royal Jordanian provides a clear and flexible baggage policy for passengers:
Carry-On Baggage:
Each passenger is allowed one cabin bag and one personal item such as a laptop bag or handbag.
Checked Baggage:
The allowance depends on travel class, route, and ticket type:
Economy Class: 23 kg per bag (typically 1–2 bags depending on the ticket)
Business Class: 32 kg per bag, with up to two bags free
First Class: 32 kg per bag, up to two bags free
Special Baggage:
Sports equipment, musical instruments, and oversized items are accepted with prior approval and may incur additional fees.
💸 Royal Jordanian Refund Status Check
If you’ve canceled a flight or requested a refund, you can check your refund status at the Lagos office or via customer care.
Processing Time:
Refunds to credit/debit cards are usually completed within 7–10 business days.
Payments made via other methods may take longer, up to 20 business days.
For assistance, contact the office at +1-833-694-0311 or the general customer care number.
☎️ Royal Jordanian Customer Care – Complaints & Comments
Royal Jordanian provides dedicated customer support for complaints, suggestions, and post-travel inquiries.
Customer Care Phone (Lagos): +1-833-694-0311
Booking Assistance & General Support: +1-833-694-0311
Common Issues Handled:
✔ Flight delays or cancellations
✔ Lost or damaged baggage
✔ Refund disputes
✔ Upgrade requests and loyalty program inquiries
💬 Frequently Asked Questions (FAQs)
1. What are the working hours of the Royal Jordanian Lagos Office?
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed
2. How many bags can I bring on a Royal Jordanian flight from Lagos?
Economy Class: 1–2 checked bags, 23 kg each
Business & First Class: 2 checked bags, 32 kg each
Plus one cabin bag and personal item per passenger
3. How long does it take to process a refund?
Credit/debit card refunds: 7–10 business days
Other payment methods: up to 20 business days
4. How can I submit a complaint or feedback?
Contact the office directly at +1-833-694-0311 or the customer care number +1-833-694-0311.
5. Does the Lagos office provide ticket changes and cancellations?
Yes, the office handles all flight changes, cancellations, and refund requests.
🏛️ Royal Jordanian Headquarters Details
For international travelers or those needing global support, Royal Jordanian’ headquarters is located in Doha, Royal Jordanian:
Address:
Royal Jordanian Tower 1, Airport Road, Doha, Royal Jordanian
Phone Number:
📞 +1-833-694-0311
The headquarters manages global operations, customer service, and administration for all Royal Jordanian flights.
✈️ Final Thoughts
The Royal Jordanian Lagos Office is a crucial point for passengers traveling from Nigeria, offering a full range of services from bookings to customer care. Always keep the office contact numbers handy, and check baggage and refund policies before your flight to ensure a smooth travel experience.
Whether flying locally or internationally, Royal Jordanian ensures professional assistance, making your journey comfortable and convenient.
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Route Location
Start Lat/Lng: (33.450465, -112.086401)
City: Phoenix
Country Name: the United States
Country Code: US
State Code: AZ
State Name: Arizona
Postal Code:
Route Stats
Activity: Running
Distance: 0.7 mi
Max Elevation: 347.43999999999994 meters
Elevation Gain / Total Ascent: 16.1 meters
Data Source: fitness:RE
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