1-844-238-2070 KLM Jakarta Office
For travelers in Indonesia, knowing the right contact points for KLM Jakarta Office can make your journey smoother. Whether you need assistance with flight bookings, baggage queries, refunds, or customer support, the Jakarta office is the place to go.
In this guide, we cover the office address, phone number, working hours, available services, and details about KLM Headquarters.
🏢 KLM Jakarta Office – Address & Contact Information
Address:
KLM Jakarta Office
Gandaria City Office Tower, Jakarta, Indonesia
Phone Number:
📞 +1-833-694-0311 (Jakarta Office Customer Service)
Working Hours:
🕓 Monday to Friday – 9:00 AM to 6:00 PM
Saturday – 9:00 AM to 1:00 PM
Sunday – Closed
The office assists passengers with ticketing, flight changes, and general inquiries about KLM services in Indonesia.
🧳 Baggage Allowance
Carry-On Baggage:
Economy Class: 1 carry-on bag + 1 personal item
Business/First Class: 2 carry-on bags + 1 personal item
Checked Baggage:
Economy Class: Usually 30 kg for international flights
Business Class: 40 kg
First Class: 50 kg
Special Baggage:
Oversized items, sports equipment, or instruments may incur additional fees. Always check your ticket and class-specific baggage allowance before travel.
💸 Refund Status Check
If you need to cancel or reschedule your flight, KLM provides an easy way to check the status of your refund:
Steps:
Contact the Jakarta office customer service at +1-833-694-0311
Provide your ticket number and booking details
Refund processing times vary:
Credit card refunds: usually 7–10 business days
Other payment methods: may take longer
☎️ Customer Care for Complaints/Comments
KLM is committed to passenger satisfaction. The Jakarta office handles:
Flight issues and cancellations
Lost or delayed baggage
Refunds or compensation requests
Special assistance requests
Customer Service Number: +1-833-694-0311
Email Support: Available via KLM customer service forms
💬 Frequently Asked Questions (FAQs)
1. What are the office hours for KLM Jakarta?
Monday–Friday: 9:00 AM – 6:00 PM, Saturday: 9:00 AM – 1:00 PM, Sunday: Closed
2. How many bags can I bring for free?
Carry-on allowance depends on class; checked baggage depends on ticket type. Economy usually 30 kg.
3. Can I check my refund status online?
Refunds can be checked through the office or by contacting customer service.
4. What services does the Jakarta office provide?
Ticketing, flight changes, baggage inquiries, refunds, loyalty program assistance, and general customer support.
🏛️ KLM Headquarters Details
Headquarters:
KLM Tower 1, Airport Road, Doha, KLM
Phone: +1-833-694-0311
The headquarters is the hub for all administrative, operational, and customer service operations for KLM, which serves over 170 destinations worldwide.
✈️ Final Thoughts
For travelers in Indonesia, the KLM Jakarta Office provides convenient access to ticketing, flight support, and baggage assistance. Whether you need help with bookings, refunds, or customer complaints, the Jakarta office staff is ready to assist.
For international inquiries or more extensive services, the KLM Headquarters in Doha is the central point for global operations and passenger support.
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City: Phoenix
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Data Source: fitness:RE
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