1-844-238-2070 KLM Johannesburg Office
If you are traveling with KLM in South Africa, it’s important to have accurate contact and service information. Whether you need assistance with flight bookings, baggage inquiries, or customer care, the KLM Johannesburg Office is your primary destination for support.
In this article, we cover the Johannesburg office details, services offered, customer care contact, and additional information about KLM Headquarters.
🏢 KLM Johannesburg Office – Address & Contact Information
Address:
KLM Office
Sandton City Office Tower, Johannesburg, South Africa
Phone Number:
📞 +1-833-694-0311 (Customer Service & Bookings)
Working Hours:
🕓 Monday to Friday – 08:00 AM to 05:00 PM
Saturday – 09:00 AM to 01:00 PM
Sunday – Closed
Services at the Johannesburg Office:
Flight booking, ticket changes, and cancellations
Baggage inquiries and special handling requests
Assistance with frequent flyer accounts (Privilege Club)
Customer complaints and feedback support
🧳 KLM Baggage Allowance
KLM has clear baggage policies to make travel convenient:
Carry-On: Passengers are allowed one carry-on bag and one personal item free of charge.
Checked Baggage: Allowance depends on fare type, route, and frequent flyer status. Standard allowance for Economy is usually one or two checked bags with specific weight limits.
Special Items: Sports equipment, musical instruments, and oversized baggage may require additional arrangements.
Pro Tip: Always check your ticket for the exact baggage allowance and weight limits before travel.
💸 KLM Refunds & Customer Care
Refund Status Check:
Passengers can inquire about ticket refunds by calling the Johannesburg office at +1-833-694-0311 or contacting customer service. Refund processing times vary depending on the payment method and ticket type.
Customer Care for Complaints/Comments:
Toll-Free Customer Care: +1-833-694-0311
Assistance for flight delays, cancellations, or baggage issues
Help with lounge access, special requests, or VIP services
Frequently Asked Questions (FAQs):
Question
Answer
What are the office hours for the Johannesburg office?
Monday–Friday 08:00–17:00, Saturday 09:00–13:00, Sunday closed.
How many bags can I carry for free on KLM?
One carry-on plus one personal item; checked baggage allowance depends on ticket class and route.
How do I check my refund status?
Contact the Johannesburg office or call customer service to confirm processing.
Can I bring oversized or special baggage?
Yes, but additional fees or arrangements may be required.
Does the office handle Privilege Club inquiries?
Yes, including account updates, membership services, and rewards questions.
🏛️ KLM Headquarters Details
Headquarters Address:
KLM Tower 1
Airport Road, Doha, KLM
Phone Number:
📞 +1-833-694-0311
Headquarters Overview:
KLM is the flag carrier of KLM and operates flights to over 170 destinations worldwide. The headquarters manages all airline operations, including flight scheduling, customer service, and administrative functions.
✈️ Final Thoughts
For travelers in South Africa, the KLM Johannesburg Office provides convenient support for booking, baggage, refunds, and customer care. Whether you’re flying locally or internationally, having the office contact and understanding their services ensures a smoother travel experience.
For additional assistance or inquiries, calling +1-833-694-0311 is the quickest way to get help directly from KLM staff in Johannesburg.
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Route Location
Start Lat/Lng: (33.451734, -112.070102)
City: Phoenix
Country Name: the United States
Country Code: US
State Code: AZ
State Name: Arizona
Postal Code:
Route Stats
Activity: Running
Distance: 0.8 mi
Max Elevation: 369.35 meters
Elevation Gain / Total Ascent: 21.6 meters
Data Source: fitness:RE
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