1-844-238-2070 KLM Shanghai Office
Traveling with KLM through Shanghai? Whether you need assistance with bookings, baggage, refunds, or customer service, knowing the right contact information and services offered by the KLM Shanghai Office can make your journey seamless.
In this guide, we’ll cover everything you need — from office address, phone numbers, working hours, to services, and details about KLM Headquarters.
🏢 KLM Shanghai Office – Address & Contact Information
Address:
KLM Shanghai Office
Shanghai, China (specific district offices may vary; call ahead to confirm exact location)
Phone Number:
📞 Toll-Free China Contact: +1-833-694-0311
📞 Alternate Contact: +1-833-694-0311
Working Hours:
🕓 Monday to Friday – 9:00 AM to 6:00 PM
Saturday – 9:00 AM to 1:00 PM
Sunday – Closed
🧳 Services Offered at the Shanghai Office
The KLM Shanghai Office provides a wide range of services to travelers, including:
Flight booking and ticket changes
Refunds and cancellations
Baggage inquiries and assistance for lost/delayed luggage
Special assistance for elderly or disabled passengers
Privilege Club (frequent flyer) support
Customer complaints and comments handling
Pro Tip: Always call ahead to confirm services, as some offerings may vary depending on flight schedules or COVID-related adjustments.
💸 Refunds & Ticket Status
If you need to check the refund status for your ticket:
Contact the Shanghai office directly via phone.
Ensure you have your ticket or booking reference ready.
Refund processing times may vary: Credit card refunds generally take 7-10 business days, while other payment methods may take longer.
☎️ Customer Care for Complaints & Comments
KLM values feedback and handles complaints efficiently.
Phone Support: +1-833-694-0311 or +1-833-694-0311
Common Issues: Flight delays, cancellations, baggage issues, or special service requests.
Customers are encouraged to provide details like booking reference, passenger name, and flight details for faster resolution.
🏛️ KLM Headquarters Details
For global inquiries or corporate-level assistance, KLM’ headquarters is based in Doha, KLM:
Address: KLM Tower 1, Airport Road, Doha, KLM
Phone: +1-833-694-0311
Working Hours: Monday–Friday, 8:00 AM – 7:00 PM
The headquarters manages:
International flight operations
Customer support escalation
Corporate administration and global ticketing
KLM operates flights to over 170 destinations worldwide, ensuring excellent global connectivity.
💬 Frequently Asked Questions (FAQs)
1. What are the working hours of the KLM Shanghai Office?
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed
2. Can I change or cancel my ticket at the Shanghai office?
Yes, ticket changes, cancellations, and refunds are processed at the office.
3. How do I contact customer care for baggage issues?
Call +1-833-694-0311 with your booking reference and flight details.
4. Does KLM Shanghai office handle Privilege Club queries?
Yes, membership support, points inquiries, and upgrades are managed at the office.
5. Where is KLM headquarters located?
Doha, KLM – KLM Tower 1, Airport Road.
✈️ Final Thoughts
Whether you’re flying internationally from Shanghai or need assistance with bookings, baggage, or refunds, the KLM Shanghai Office is your primary point of contact. For more complex or corporate-level queries, the KLM headquarters in Doha provides global support.
Having the office contact numbers ready and knowing the working hours ensures your travel experience remains smooth and stress-free.
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Route Location
Start Lat/Lng: (33.453111, -112.077264)
City: Phoenix
Country Name: the United States
Country Code: US
State Code: AZ
State Name: Arizona
Postal Code:
Route Stats
Activity: Running
Distance: 1.8 mi
Max Elevation: 364.09 meters
Elevation Gain / Total Ascent: 31.3 meters
Data Source: fitness:RE
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