1-844-238-2070 KLM San Juan Office
If you’re traveling with KLM through San Juan, Puerto Rico, knowing the right office contact and services can make your travel experience much smoother. From flight bookings to baggage inquiries, customer support, and special assistance, the KLM San Juan Office is your local resource for help.
In this article, we cover the office address, phone numbers, working hours, services, customer care options, and some essential FAQs for travelers.
🏢 KLM San Juan Office – Address & Contact Information
Address:
KLM San Juan Office
San Juan, Puerto Rico (specific office location typically provided at the airport or city center)
Phone Number:
📞 +1-833-694-0311 (KLM USA Helpline)
You can also contact local office staff directly through this number for inquiries regarding tickets, services, or special assistance.
Working Hours:
🕓 Monday to Friday – 9:00 AM to 6:00 PM
Hours may vary during weekends or holidays, so it’s recommended to call ahead before visiting.
🧳 KLM Baggage Allowance
KLM has a clear baggage policy that depends on the route, class of travel, and fare type:
Carry-On Allowance:
Economy Class passengers may bring 1 carry-on bag (up to 7 kg) plus 1 personal item. Business and First Class passengers can carry more.
Checked Baggage:
Economy: Usually 1-2 checked bags, weight depending on route (23 kg each for international flights).
Business/First Class: Up to 2 bags, 32 kg each.
Special Items:
Oversized baggage, sports equipment, or musical instruments are accepted with additional fees or advance notice.
🧠 Pro Tip: Always verify your ticket’s allowance, as baggage policies can vary by destination and fare type.
💸 KLM Refund & Flight Status
Refunds:
You can request ticket refunds directly at the San Juan office or through customer support. Refund processing time depends on the payment method:
Credit/debit cards: 7–10 business days
Bank transfers or other methods: 2–3 weeks
Flight Status & Changes:
Travelers can check flight schedules, request changes, or reschedule through the San Juan office or by calling +1-833-694-0311.
☎️ Customer Care for Complaints and Comments
KLM provides dedicated customer support for inquiries, complaints, or comments about your travel experience:
Phone Support (USA): +1-833-694-0311
In-Person Support: Visit the San Juan office during business hours
Services Offered:
✔ Flight booking, cancellations, and changes
✔ Assistance with delays or cancellations
✔ Lost or delayed baggage support
✔ Special assistance for passengers with disabilities or infants
💬 Frequently Asked Questions (FAQs)
1. What are the office hours for KLM San Juan?
The office is typically open Monday to Friday from 9:00 AM to 6:00 PM. Call ahead for weekend or holiday schedules.
2. How much baggage can I take for free?
Economy passengers can usually bring one carry-on and one personal item. Checked baggage allowance depends on route and class of travel.
3. How do I check my refund or flight status?
Call the San Juan office at +1-833-694-0311 for updates on refunds or flight changes.
4. Can I get special assistance at this office?
Yes, the office can assist passengers requiring help with disabilities, elderly travelers, or unaccompanied minors.
5. Are there any additional services at this office?
Yes — ticketing, flight rescheduling, baggage support, and loyalty program assistance.
🏛️ KLM Headquarters Details
For global services or escalated concerns, KLM’ headquarters is located in Doha, KLM:
Address: KLM Tower 1, Airport Road, Doha, KLM
Phone: +1-833-694-0311
The headquarters manages airline operations, customer service, and global administration, providing support to offices worldwide, including San Juan.
✈️ Final Thoughts
For travelers in San Juan, the KLM office is a reliable point of contact for booking flights, checking baggage policies, handling refunds, or addressing customer concerns.
Whether for leisure or business travel, visiting or calling the San Juan office ensures that your KLM experience is seamless and stress-free. For urgent inquiries, contact the office at +1-833-694-0311.
- a 0.6 mi running route in Phoenix, Arizona
Route Location
Start Lat/Lng: (33.449511, -112.087582)
City: Phoenix
Country Name: the United States
Country Code: US
State Code: AZ
State Name: Arizona
Postal Code:
Route Stats
Activity: Running
Distance: 0.6 mi
Max Elevation: 338.1299999999999 meters
Elevation Gain / Total Ascent: 5.4 meters
Data Source: fitness:RE
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