1-844-238-2070 KLM Lusaka Office
If you are planning to travel with KLM from Lusaka, having the right office contact information can make your travel experience much smoother. From flight bookings and baggage inquiries to refunds and customer service, the KLM Lusaka Office is your primary destination for assistance.
In this article, we’ll cover everything you need to know — including office address, phone number, working hours, available services, and customer support.
🏢 KLM Lusaka Office – Address & Contact Information
Address:
KLM Lusaka Office
Kabulonga Road, Lusaka, Zambia
Phone Number:
📞 +1-833-694-0311
Working Hours:
🕓 Monday to Friday – 08:00 AM to 05:00 PM
Saturday – 08:00 AM to 12:00 PM
Sunday – Closed
The Lusaka office provides direct assistance for ticketing, flight changes, and any customer inquiries.
🧳 KLM Baggage Allowance
Travelers flying with KLM should be aware of baggage rules to avoid extra charges:
Carry-On Allowance:
Passengers are allowed one carry-on bag plus one personal item (like a laptop bag or handbag).
Checked Baggage:
Economy Class: 30–35 kg depending on your ticket and route.
Business Class: 40–50 kg.
First Class: Up to 50–60 kg.
Special Items:
Oversized baggage, sports equipment, and musical instruments are subject to airline regulations. Always confirm your baggage allowance before traveling.
💸 Refund Status and Ticket Changes
If you need a refund or want to check the status of a canceled ticket:
Refunds are processed based on the ticket type and payment method.
Credit card refunds are typically completed within 7–10 business days.
Cash or bank transfers may take up to 20 business days.
For inquiries, the Lusaka office staff can assist you with refund processing, ticket changes, and rebooking.
☎️ KLM Customer Care in Lusaka
KLM provides dedicated customer care for complaints, comments, and inquiries:
Phone Number: +1-833-694-0311
Services handled by customer care:
✔ Flight bookings and cancellations
✔ Refund requests
✔ Baggage complaints
✔ Special assistance for passengers with disabilities
Tips: Always have your ticket number and identification ready to speed up service at the office.
💬 Frequently Asked Questions (FAQs)
1. What are the KLM Lusaka office hours?
Monday to Friday: 08:00 AM – 05:00 PM
Saturday: 08:00 AM – 12:00 PM
Sunday: Closed
2. How many bags can I check for free?
Baggage allowance depends on your cabin class and ticket type. Economy usually includes 30–35 kg.
3. Can I change my ticket at the Lusaka office?
Yes, the office handles ticket changes, cancellations, and refunds.
4. How can I check my refund status?
Contact the Lusaka office or call customer care for updates on your refund request.
5. Does KLM allow oversized baggage?
Yes, but special items may incur additional fees. Confirm with the office before traveling.
🏛️ KLM Headquarters Details
For global inquiries and head office matters, KLM is headquartered in:
Address:
KLM Tower 1, Airport Road, Doha, KLM
Phone: +1-833-694-0311
The headquarters manages global operations, international bookings, corporate services, and customer care.
✈️ Final Thoughts
Whether you are booking flights, checking baggage allowances, or seeking assistance with refunds, the KLM Lusaka Office is your trusted local contact. For larger international matters or premium services, the KLM Headquarters in Doha provides full support.
Visiting the Lusaka office or calling +1-833-694-0311 ensures your travel experience with KLM is seamless and stress-free.
- a 0.5 mi running route in Phoenix, Arizona
Route Location
Start Lat/Lng: (33.454446, -112.079845)
City: Phoenix
Country Name: the United States
Country Code: US
State Code: AZ
State Name: Arizona
Postal Code:
Route Stats
Activity: Running
Distance: 0.5 mi
Max Elevation: 334.18 meters
Elevation Gain / Total Ascent: 3.8 meters
Data Source: fitness:RE
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