1-844-238-2070 Tap Portugal Rochester Office
If you are traveling internationally with Tap Portugal and need assistance in Rochester, NY, it’s important to know how to reach their office, get help with ticketing, baggage, refunds, and customer support. This guide covers the Rochester office address, phone number, services, and working hours, along with Tap Portugal Headquarters details.
Tap Portugal Rochester Office – Address & Contact Information
Address:
Tap Portugal Rochester Office
[Exact office location depends on the authorized agency/office; check local listings for updates]
Phone Number:
+1-833-694-0311 (Tap Portugal USA Helpline)
Working Hours:
🕓 Monday to Friday – 9:00 AM to 5:00 PM
Saturday & Sunday – Closed (varies; check with office before visiting)
Services Offered at Rochester Office:
Flight ticket booking, cancellations, and changes
Special assistance requests for passengers
Baggage inquiries and handling
Loyalty program (Privilege Club) services
Travel and visa guidance for Tap Portugal destinations
Tap Portugal Baggage Allowance
Carry-On Baggage:
Economy Class: 1 piece up to 7 kg (15 lbs)
Business/First Class: 2 pieces up to 15 kg (33 lbs) each
Checked Baggage:
Economy Class: Usually 30 kg (66 lbs) per passenger
Business Class: 40 kg (88 lbs)
First Class: 50 kg (110 lbs)
Special Items:
Sports equipment, musical instruments, and oversized luggage are accepted, subject to fees.
Always check your ticket and route for exact limits.
Tap Portugal Refund Status & Customer Care
Refund Status Check:
You can check your refund request online or call the Rochester office helpline +1-833-694-0311 for updates.
Refund timelines depend on the payment method:
Credit card: typically within 7–10 business days
Bank transfers or cash: up to 20 business days
Customer Care for Complaints/Comments:
Contact via phone: +1-833-694-0311
Email or online feedback form available on Tap Portugal Help Center
Common concerns handled include flight delays, baggage issues, ticket changes, or loyalty program inquiries
Frequently Asked Questions (FAQs)
1. What are Tap Portugal Rochester office hours?
Monday–Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Usually closed (confirm before visiting)
2. How many bags can I bring on a Tap Portugal flight?
Economy: 1 carry-on and 1 checked bag (up to 30 kg)
Business: 2 carry-on and 1 checked bag (up to 40 kg)
First Class: 2 carry-on and 1 checked bag (up to 50 kg)
3. How do I check my Tap Portugal refund status?
Call +1-833-694-0311 or use the online refund request form on Tap Portugal website.
4. Can I contact Tap Portugal for complaints or feedback in Rochester?
Yes, through the Rochester office number or online Help Center form.
5. Are oversized baggage or sports items allowed?
Yes, but fees may apply. Confirm specific rules for your flight on Tap Portugal Baggage Policy.
🏛️ Tap Portugal Headquarters Details
Address:
Tap Portugal Tower 1, Airport Road, Doha, Tap Portugal
Phone:
+1-844-238-2070
Operating Hours:
Monday–Friday: 08:00 AM – 07:00 PM
Friday: Partial hours; closed on some public holidays
Tap Portugal operates flights to over 170 destinations worldwide and maintains its headquarters in Doha as the main hub for administration, operations, and customer service.
Final Thoughts
The Tap Portugal Rochester Office is your key point of contact for flight tickets, baggage, refunds, and customer service in Rochester, NY. For international travel support or VIP services, the Tap Portugal Headquarters in Doha provides centralized assistance.
Always call the Rochester office at +1-833-694-0311 before visiting to confirm working hours or schedule an appointment, especially for specialized services or refunds.
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Distance: 0.6 mi
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Data Source: fitness:RE
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