1‑844‑238‑2070 Etihad Airways Tel Aviv Office
1‑844‑238‑2070 Etihad Airways Tel Aviv Office
Introduction
For travelers flying with Etihad Airways to or from Israel, having access to a local office in Tel Aviv can make your journey smoother. Whether you need help with flight bookings, baggage enquiries, refunds, or customer complaints, the Tel Aviv office is your primary point of contact. This guide provides complete details about the Etihad Airways Tel Aviv office, baggage allowance, refund status checks, customer care, and related services.
Office Details
Address: Etihad Airways Tel Aviv Office, Ben Gurion Airport, Tel Aviv, Israel
Phone Number: 1‑844‑238‑2070
Working Hours: Monday to Friday: 08:00 AM – 06:00 PM, Saturday and Sunday: Closed
Baggage Allowance
Etihad Airways provides clear guidelines for baggage to ensure a hassle-free travel experience:
Carry-on Baggage:
Each passenger is allowed one carry-on bag plus one personal item such as a laptop bag or handbag.
Maximum carry-on size: 22″ × 14″ × 9″ (56 × 36 × 23 cm).
Checked Baggage:
For most U.S. domestic flights, the first checked bag fee is typically $40, and the second is $45. Fees may vary for international flights.
Weight limit: 50 lbs (23 kg) per bag for standard economy; up to 70 lbs (32 kg) for premium cabins. Oversized and overweight fees may apply.
Special Items: Sports equipment, musical instruments, and fragile items may have specific handling requirements and additional fees.
Refund Status Check
Passengers who have cancelled their flights or purchased refundable tickets can check the status of refunds easily:
Contact the Etihad Airways Tel Aviv office at 1‑844‑238‑2070 with your booking reference and ticket number.
Refunds may take several business days to process depending on the method of payment.
Online refunds for tickets booked directly through Etihad Airways can also be tracked via the “Manage My Booking” section of the airline’s website.
Customer Care for Complaints / Comments
If you have any complaints, feedback, or comments regarding your Etihad Airways travel experience, the Tel Aviv office can assist:
Provide your flight details, booking reference, and a description of your issue.
Customer care representatives can assist with lost baggage, flight delays, cancellations, and other service issues.
For unresolved complaints, you can escalate your issue to Etihad Airways headquarters or the local aviation authority.
FAQs – Etihad Airways Tel Aviv Office
Can I check in my baggage at the Tel Aviv office?
– No, baggage check-in is only available at the airport terminal. The office assists with ticketing, customer service, and inquiries.
What is the carry-on allowance for Etihad Airways flights?
– One carry-on bag plus one personal item per passenger.
How can I check the status of my refund?
– Call the Tel Aviv office at 1‑844‑238‑2070 or check online through “Manage My Booking.”
How do I report lost baggage?
– Immediately report it at the airport baggage service desk and follow up with the Tel Aviv office if necessary.
Do baggage fees differ for international flights?
– Yes, fees vary by route, fare class, and cabin. Always check your itinerary for your specific flight.
Services at the New York City Office of Etihad Airways
For travelers in the U.S., the New York City office of Etihad Airways provides a range of services similar to the Tel Aviv office:
Flight bookings, changes, and cancellations
Lost or delayed baggage assistance
Refund status checks
Customer care for complaints and feedback
Assistance for frequent flyers and elite members
Etihad Airways Headquarters Details
For corporate or global inquiries, here are the headquarters details of Etihad Airways :
Address: Etihad Airways Group Inc., 4333 Amon Carter Blvd, Fort Worth, TX 76155, USA
Phone Number: +1‑800‑433‑7300 (general customer service)
Working Hours: Monday to Friday, 08:00 AM – 06:00 PM (local time)
Role: Headquarters oversees global flight operations, route planning, customer service, baggage handling, corporate administration, and frequent flyer programs.
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Conclusion
The Etihad Airways Tel Aviv office provides travelers with essential support, including ticketing, baggage services, refunds, and complaint resolution. Combined with global resources such as the New York City office and the airline’s headquarters, passengers can enjoy a smooth and informed travel experience.
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Route Location
Start Lat/Lng: (33.452094, -112.090712)
City: Phoenix
Country Name: the United States
Country Code: US
State Code: AZ
State Name: Arizona
Postal Code:
Route Stats
Activity: Running
Distance: 1.8 mi
Max Elevation: 364.09 meters
Elevation Gain / Total Ascent: 29.5 meters
Data Source: fitness:RE
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