1‑844‑238‑2070 Etihad Airways Victoria Office
1‑844‑238‑2070 Etihad Airways Victoria Office
Introduction
When planning your travels with Etihad Airways , having access to a local office can make all the difference. The Etihad Airways Victoria Office provides assistance with bookings, baggage inquiries, refunds, and general customer service to ensure your travel experience is smooth and hassle-free. In this guide, we cover everything you need to know about the Victoria office, including working hours, contact details, baggage allowance, refund processes, customer care, and more. We also highlight services at the New York City office and provide details about Etihad Airways ’ headquarters.
Office Details
Address: 777 Johnson Street, Victoria, BC V8W 1M2, Canada
Phone Number: 1-844-238-2070
Working Hours: Monday – Friday: 9:00 AM – 5:00 PM | Saturday: 10:00 AM – 2:00 PM | Sunday: Closed
Baggage Allowance
Understanding baggage rules is essential to avoid last-minute surprises at the airport:
Carry-On: Passengers are allowed one carry-on bag plus one personal item. The carry-on should not exceed 22” x 14” x 9”.
Checked Bags:
First checked bag fee is typically $40; second checked bag is $45 for most U.S. domestic flights.
Weight limit: 50 lbs (23 kg) for Main Cabin; up to 70 lbs (32 kg) for premium cabins. Oversized or overweight bags may incur additional charges.
Tips: Check your ticket and fare class as allowances can differ on international routes or special promotions.
Refund Status Check
If you’ve cancelled a ticket or purchased a refundable fare, here’s how to check your refund:
Log in to your Etihad Airways account and navigate to the “Manage My Booking” or “Refunds” section.
You can also call the Victoria office at 1-844-238-2070 for assistance.
Refund processing time varies depending on your payment method, typically between 7–20 business days.
Customer Care for Complaints / Comments
The Victoria Office is also equipped to handle customer complaints and feedback:
Call the office directly or submit feedback through official customer service channels.
Provide flight details, booking reference, and a description of the issue for faster resolution.
Issues can include flight delays, baggage problems, seating concerns, or service complaints.
Escalation options are available if complaints remain unresolved.
FAQs – Etihad Airways Victoria Office
Can I check in baggage at the Victoria office?
– No, check-in is only available at the airport. The office assists with ticketing, inquiries, and customer support.
What is the carry-on allowance for Etihad Airways ?
– One carry-on bag plus one personal item per passenger.
How do I track my refund request?
– Use your booking reference to check online or call the Victoria office for status updates.
What should I do if I lose my baggage?
– Report it immediately at the airport baggage counter, then follow up with the office if needed.
Do baggage fees vary by route?
– Yes, fees depend on route, fare class, and promotional offers. Always check your specific ticket.
Services at the New York City Office of Etihad Airways
For travelers requiring assistance in the U.S., the New York City office offers:
Flight bookings, cancellations, and changes
Refund status checks and ticketing support
Baggage inquiries, including lost or delayed bags
Customer care for complaints and comments
Assistance with Etihad Airways AAdvantage frequent flyer accounts
Working Hours: Monday – Friday: 9:00 AM – 6:00 PM | Saturday: 10:00 AM – 4:00 PM | Sunday: Closed
Etihad Airways Headquarters Details
For a complete overview, here’s what you need to know about the airline’s headquarters:
Address: Etihad Airways Group Inc., 4333 Amon Carter Boulevard, Fort Worth, TX 76155, USA
Phone Number: +1-800-433-7300
Working Hours: Monday – Friday: 8:00 AM – 6:00 PM (local time)
Functions: The headquarters oversees global flight operations, corporate administration, route planning, and customer service management.
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Conclusion
The Etihad Airways Victoria Office serves as a key local contact point for travelers in Canada, providing assistance with bookings, baggage, refunds, and complaints. Along with understanding the services of the New York City office and knowing the headquarters details, travelers are fully equipped to handle their travel needs efficiently.
- a 1.3 mi running route in Phoenix, Arizona
Route Location
Start Lat/Lng: (33.447737, -112.063718)
City: Phoenix
Country Name: the United States
Country Code: US
State Code: AZ
State Name: Arizona
Postal Code:
Route Stats
Activity: Running
Distance: 1.3 mi
Max Elevation: 344.88 meters
Elevation Gain / Total Ascent: 8.8 meters
Data Source: fitness:RE
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