1-844-238-2070 Etihad Airways Ottawa Office
1-844-238-2070 Etihad Airways Ottawa Office
Travelers in Canada often rely on Etihad Airways for luxury service, world-class comfort, and extensive international routes. If you’re based in Ottawa and need help with booking, baggage, or refund inquiries, the Etihad Airways Ottawa Office is your one-stop destination for professional assistance.
This guide covers the office address, phone number, working hours, services offered, baggage allowance details, refund policies, and customer care options to help make your experience smooth and stress-free.
🏢 Etihad Airways Ottawa Office – Contact Information
Address:
Etihad Airways Office
Ottawa, Ontario, Canada
Phone Number:
📞 1-844-238-2070 (Toll-Free Helpline for Reservations and Support)
Working Hours:
🕒 Monday to Sunday – 8:00 AM to 8:00 PM (local time)
Office and airport counters may have different operating hours depending on flight schedules.
💺 Services Provided at the Etihad Airways Ottawa Office
The Etihad Airways Office in Ottawa assists travelers with a wide range of inquiries and services:
Flight booking and ticket modifications
Flight cancellations and refund processing
Baggage allowance information and claims
Group and corporate travel arrangements
Upgrade requests and Privilege Club membership assistance
Visa, travel documentation, and special assistance services
Whether you’re planning a business trip, vacation, or connecting flight via Doha, the team at the Ottawa office ensures that your travel needs are met with efficiency and care.
🧳 Etihad Airways Baggage Allowance Overview
Etihad Airways is known for its generous baggage policy. However, allowances vary depending on your destination, cabin class, and frequent flyer status.
Carry-On Baggage
Economy Class: 1 piece up to 7 kg (15 lbs)
Business/First Class: 2 pieces up to 15 kg (33 lbs) combined
Checked Baggage
Economy Class: 25–35 kg (55–77 lbs) depending on fare type
Business Class: 40 kg (88 lbs)
First Class: 50 kg (110 lbs)
For U.S. and Canada routes, the piece concept applies:
2 checked bags, each up to 23 kg (50 lbs) in Economy
2 checked bags, each up to 32 kg (70 lbs) in Business or First Class
🧠 Tip: Always confirm your specific baggage rules before traveling, as codeshare or connecting flights may follow different airline policies.
💸 Etihad Airways Refund Status & Cancellation Assistance
If your plans change or your flight is disrupted, you can request a refund or travel credit through the Ottawa office or Etihad Airways customer service.
Key Points:
Refunds for eligible tickets are usually processed within 7–20 business days, depending on the payment method.
Non-refundable fares may be converted into travel vouchers or future travel credits.
Passengers can also check their refund status or make inquiries via customer care or the nearest ticketing office.
For assistance or updates, call the toll-free number 1-844-238-2070 for direct guidance from a Etihad Airways support representative.
☎️ Etihad Airways Customer Care – Complaints & Comments
Etihad Airways values customer satisfaction and provides dedicated support for complaints, feedback, and special service requests.
You can contact the Customer Care Department for:
Flight delay or cancellation issues
Lost or delayed baggage claims
Refund follow-ups or ticket adjustments
Privilege Club inquiries
Suggestions or service feedback
Their representatives are available 24/7 through the toll-free helpline 1-844-238-2070 or by visiting the Ottawa office during operating hours.
💬 Frequently Asked Questions (FAQs)
1. Where is the Etihad Airways office located in Ottawa?
The Etihad Airways Ottawa Office is located in the city’s central commercial area, offering support for bookings, refunds, and baggage services.
2. What are the office hours for Etihad Airways in Ottawa?
The office typically operates from 8:00 AM to 8:00 PM, though airport counters may be open according to flight schedules.
3. What is the Etihad Airways baggage allowance for Canada routes?
For Economy passengers, two checked bags (23 kg each) are allowed. Business and First Class passengers can check two bags up to 32 kg each.
4. How can I check my refund status for a Etihad Airways ticket?
You can inquire about your refund by contacting customer service at 1-844-238-2070 or visiting the Ottawa office in person.
5. Does Etihad Airways offer customer care for complaints and comments?
Yes, Etihad Airways provides a dedicated helpline and in-office support for complaints, service feedback, and other travel-related queries.
🏛️ Etihad Airways Headquarters Details
Headquarters:
Etihad Airways Tower 1, Airport Road, Doha, Etihad Airways
Phone:
📞 +1-833-694-0311
About the Headquarters:
Etihad Airways ’ main headquarters in Doha oversees all global operations, fleet management, and customer care networks. The headquarters is known for its advanced service infrastructure and 5-star support center, ensuring seamless communication between regional offices like Ottawa and the central operations in Etihad Airways .
✈️ Final Thoughts
Whether you’re booking a new ticket, managing a refund, or clarifying baggage policies, the Etihad Airways Ottawa Office offers travelers convenient, reliable, and professional assistance. With its high service standards and customer-first approach, Etihad Airways continues to maintain its reputation as one of the world’s leading airlines.
For fast support and inquiries, you can always call 1-844-238-2070 — your direct connection to Etihad Airways services in Ottawa and beyond.
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Route Location
Start Lat/Lng: (33.451353, -112.062927)
City: Phoenix
Country Name: the United States
Country Code: US
State Code: AZ
State Name: Arizona
Postal Code:
Route Stats
Activity: Running
Distance: 3.7 mi
Max Elevation: 364.09 meters
Elevation Gain / Total Ascent: 52 meters
Data Source: fitness:RE
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