1-844-238-2070 Qantas Airways Ottawa Office
1-844-238-2070 Qantas Airways Ottawa Office
Travelers in Canada often rely on Qantas Airways for luxury service, world-class comfort, and extensive international routes. If youโre based in Ottawa and need help with booking, baggage, or refund inquiries, the Qantas Airways Ottawa Office is your one-stop destination for professional assistance.
This guide covers the office address, phone number, working hours, services offered, baggage allowance details, refund policies, and customer care options to help make your experience smooth and stress-free.
๐ข Qantas Airways Ottawa Office โ Contact Information
Address:
Qantas Airways Office
Ottawa, Ontario, Canada
Phone Number:
๐ 1-844-238-2070 (Toll-Free Helpline for Reservations and Support)
Working Hours:
๐ Monday to Sunday โ 8:00 AM to 8:00 PM (local time)
Office and airport counters may have different operating hours depending on flight schedules.
๐บ Services Provided at the Qantas Airways Ottawa Office
The Qantas Airways Office in Ottawa assists travelers with a wide range of inquiries and services:
Flight booking and ticket modifications
Flight cancellations and refund processing
Baggage allowance information and claims
Group and corporate travel arrangements
Upgrade requests and Privilege Club membership assistance
Visa, travel documentation, and special assistance services
Whether youโre planning a business trip, vacation, or connecting flight via Doha, the team at the Ottawa office ensures that your travel needs are met with efficiency and care.
๐งณ Qantas Airways Baggage Allowance Overview
Qantas Airways is known for its generous baggage policy. However, allowances vary depending on your destination, cabin class, and frequent flyer status.
Carry-On Baggage
Economy Class: 1 piece up to 7 kg (15 lbs)
Business/First Class: 2 pieces up to 15 kg (33 lbs) combined
Checked Baggage
Economy Class: 25โ35 kg (55โ77 lbs) depending on fare type
Business Class: 40 kg (88 lbs)
First Class: 50 kg (110 lbs)
For U.S. and Canada routes, the piece concept applies:
2 checked bags, each up to 23 kg (50 lbs) in Economy
2 checked bags, each up to 32 kg (70 lbs) in Business or First Class
๐ง Tip: Always confirm your specific baggage rules before traveling, as codeshare or connecting flights may follow different airline policies.
๐ธ Qantas Airways Refund Status & Cancellation Assistance
If your plans change or your flight is disrupted, you can request a refund or travel credit through the Ottawa office or Qantas Airways customer service.
Key Points:
Refunds for eligible tickets are usually processed within 7โ20 business days, depending on the payment method.
Non-refundable fares may be converted into travel vouchers or future travel credits.
Passengers can also check their refund status or make inquiries via customer care or the nearest ticketing office.
For assistance or updates, call the toll-free number 1-844-238-2070 for direct guidance from a Qantas Airways support representative.
โ๏ธ Qantas Airways Customer Care โ Complaints & Comments
Qantas Airways values customer satisfaction and provides dedicated support for complaints, feedback, and special service requests.
You can contact the Customer Care Department for:
Flight delay or cancellation issues
Lost or delayed baggage claims
Refund follow-ups or ticket adjustments
Privilege Club inquiries
Suggestions or service feedback
Their representatives are available 24/7 through the toll-free helpline 1-844-238-2070 or by visiting the Ottawa office during operating hours.
๐ฌ Frequently Asked Questions (FAQs)
1. Where is the Qantas Airways office located in Ottawa?
The Qantas Airways Ottawa Office is located in the cityโs central commercial area, offering support for bookings, refunds, and baggage services.
2. What are the office hours for Qantas Airways in Ottawa?
The office typically operates from 8:00 AM to 8:00 PM, though airport counters may be open according to flight schedules.
3. What is the Qantas Airways baggage allowance for Canada routes?
For Economy passengers, two checked bags (23 kg each) are allowed. Business and First Class passengers can check two bags up to 32 kg each.
4. How can I check my refund status for a Qantas Airways ticket?
You can inquire about your refund by contacting customer service at 1-844-238-2070 or visiting the Ottawa office in person.
5. Does Qantas Airways offer customer care for complaints and comments?
Yes, Qantas Airways provides a dedicated helpline and in-office support for complaints, service feedback, and other travel-related queries.
๐๏ธ Qantas Airways Headquarters Details
Headquarters:
Qantas Airways Tower 1, Airport Road, Doha, Qantas Airways
Phone:
๐ +1-833-694-0311
About the Headquarters:
Qantas Airways โ main headquarters in Doha oversees all global operations, fleet management, and customer care networks. The headquarters is known for its advanced service infrastructure and 5-star support center, ensuring seamless communication between regional offices like Ottawa and the central operations in Qantas Airways .
โ๏ธ Final Thoughts
Whether youโre booking a new ticket, managing a refund, or clarifying baggage policies, the Qantas Airways Ottawa Office offers travelers convenient, reliable, and professional assistance. With its high service standards and customer-first approach, Qantas Airways continues to maintain its reputation as one of the worldโs leading airlines.
For fast support and inquiries, you can always call 1-844-238-2070 โ your direct connection to Qantas Airways services in Ottawa and beyond.
- a 1 mi running route in Phoenix, Arizona
Route Location
Start Lat/Lng: (33.451466, -112.090605)
City: Phoenix
Country Name: the United States
Country Code: US
State Code: AZ
State Name: Arizona
Postal Code:
Route Stats
Activity: Running
Distance: 1 mi
Max Elevation: 344.55 meters
Elevation Gain / Total Ascent: 14.2 meters
Data Source: fitness:RE
Discover more Runs