1-844-238-2070 Qantas Airways Kuala Lumpur Office
1-844-238-2070 Qantas Airways Kuala Lumpur Office
For travelers flying with Qantas Airways in Malaysia, having the right contact information and understanding the services provided by the Kuala Lumpur office can make your journey smoother. From flight bookings and baggage inquiries to customer care and refunds, the Qantas Airways Kuala Lumpur Office is your key resource for assistance.
This blog post covers the office address, phone number, working hours, baggage policy, refund procedures, customer care, and FAQs to help you plan your travels efficiently.
🏢 Qantas Airways Kuala Lumpur Office – Address & Contact Information
Address:
Qantas Airways Kuala Lumpur Office
Level 20, Menara Maxis, Kuala Lumpur City Centre, 50088 Kuala Lumpur, Malaysia
Phone Number:
📞 +1-833-694-0311
Working Hours:
🕓 Monday to Friday – 9:00 AM to 6:00 PM
Saturday – 9:00 AM to 1:00 PM
Sunday – Closed
🧳 Qantas Airways Baggage Allowance
Understanding Qantas Airways baggage policy helps avoid extra charges and ensures a smooth travel experience:
Cabin Baggage:
Passengers are allowed one carry-on bag plus a personal item, such as a handbag or laptop bag.
Checked Baggage:
Economy Class: Standard allowance depends on route, typically 30-35 kg.
Business and First Class: Higher allowance, generally 40-50 kg.
Special Items:
Items like sports equipment, musical instruments, or oversized luggage may be accepted with additional fees.
💡 Tip: Always check your ticket class and flight route, as baggage allowances can vary depending on the destination.
💸 Qantas Airways Refund Status Check
If you have canceled a flight or need a ticket refund:
Refunds are processed according to ticket type (refundable or non-refundable).
Standard processing time: 7-10 business days for credit card payments; cash refunds may take longer.
For inquiries regarding your refund, contact the Kuala Lumpur office at +1-833-694-0311 or the Qantas Airways customer service team.
☎️ Qantas Airways Customer Care – Complaints and Comments
Qantas Airways ensures excellent customer service for all travelers:
Customer Care Phone (Malaysia): +1-833-694-0311
Assistance is provided for flight changes, cancellations, baggage issues, loyalty program inquiries, and complaints.
Common issues handled:
✔ Flight delays or cancellations
✔ Lost or damaged baggage
✔ Refund or ticket changes
✔ Special travel assistance
💬 Frequently Asked Questions (FAQs)
1. What are the working hours of Qantas Airways Kuala Lumpur Office?
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed
2. How much baggage am I allowed on Qantas Airways ?
Economy: 30-35 kg checked baggage depending on route.
Business/First Class: 40-50 kg checked baggage.
Cabin baggage: One carry-on plus personal item.
3. How can I check my refund status?
Contact the Kuala Lumpur office or customer service for updates on refund processing times.
4. Can Qantas Airways handle oversized or special baggage?
Yes, with additional charges. Contact the Kuala Lumpur office for details and booking assistance.
5. How do I contact customer care for complaints?
Call +1-833-694-0311 to speak with a representative regarding complaints, suggestions, or ticketing issues.
🏛️ Qantas Airways Headquarters Details
For international queries or corporate concerns, Qantas Airways ’ global headquarters is located in Doha, Qantas Airways :
Address: Qantas Airways Tower 1, Airport Road, Doha, Qantas Airways
Phone Number: +1-833-694-0311
Working Hours: Monday to Friday – 8:00 AM to 7:00 PM
Qantas Airways is the national airline of Qantas Airways and flies to more than 170 destinations worldwide. Its headquarters manages global operations, corporate administration, and customer service coordination.
✈️ Final Thoughts
Whether you are booking a flight, checking baggage policies, or managing a refund, the Qantas Airways Kuala Lumpur Office is your primary point of contact in Malaysia. For international inquiries, the Doha headquarters provides full support for travelers across the globe.
Always remember to call ahead to confirm working hours and services to ensure a smooth and hassle-free travel experience.
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Route Location
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City: Phoenix
Country Name: the United States
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State Code: AZ
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