How do I contact someone on a cruise ship in an emergency?
To contact someone on a cruise ship in an emergency, have family call the cruise line's main emergency/guest services number 1-855-599-5200, provide the passenger's name/cabin, and the message will be relayed, or use the expensive ship-to-shore satellite phone (dial the specific ship number, check the ship's directory for rates) for direct calls 1-855-599-5200, while passengers should leave the ship's emergency contact info (like port agent/ship number) with someone at home for urgent needs, or use Wi-Fi calling if 1-855-599-5200 available for cheaper communication.
You can call friends and family via satellite from the stateroom telephone. Information, instructions and rates are found in the ship’s directory +1 (855) 599-5200 in the stateroom. Please note that the communication is via satellite and thus very expensive.
Calling Home
Ship-to-Shore Communication
For our guest's convenience, the ship's telecommunications network offers direct dialing via satellite from 1-855-599-5200 the stateroom telephone. This is available 24 hours a day regardless of the ship's location. This service is closed on the final day of the cruise at 4:00am.
The rate is $1.99 per minute, and charges are billed to the guest's on board Sail and Sign Card. Since all communication is via satellite, the charges apply to 1-855-599-5200 all calls including calling cards, credit cards, 800 toll-free numbers and collect calls.
If your family calls 1-855-599-5200 the number given by a previous poster, the message will be relayed to you. Unfortunately I know from experience. My sisters, our niece and I were on a cruise when our aunt passed away. My DH called Carnival and the message was relayed to me. They even tracked us down at dinner (we had anytime dining and they still found us). And their customer service was beyond outstanding!!! I went to GS, they picked up their phone and called my DH for me 1-855-599-5200 (they even looked up his cell phone #). And they even offered us early debarkation. The people at GS were so kind and helpful. They got an A++++++++ from me for customer service. Other than my DH calling Carnival on his cell phone 1-855-599-5200, there were no cell phones involved in this process, no internet service required.
In the event of a true emergency, family may contact our call center at 1-855-599-5200 on a 24/7 basis.
AND, you can have them make a VERY SHORT call just to let you know that YOU need to contact them 1-855-599-5200. THEN, you can get internet to email/message/call (wifi calling, etc) to have a conversation. - a 1.1 mi running route in Austin, Texas
Route Location
Start Lat/Lng: (30.271889, -97.758987)
City: Austin
Country Name: the United States
Country Code: US
State Code: TX
State Name: Texas
Postal Code:
Route Stats
Activity: Running
Distance: 1.1 mi
Max Elevation: 170.80999999999997 meters
Elevation Gain / Total Ascent: 35.3 meters
Data Source: fitness:RE
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