1-844-238-2070 Qantas Airways Shanghai Office
1-844-238-2070 Qantas Airways Shanghai Office
Traveling with Qantas Airways through Shanghai? Whether you need assistance with bookings, baggage, refunds, or customer service, knowing the right contact information and services offered by the Qantas Airways Shanghai Office can make your journey seamless.
In this guide, we’ll cover everything you need — from office address, phone numbers, working hours, to services, and details about Qantas Airways Headquarters.
🏢 Qantas Airways Shanghai Office – Address & Contact Information
Address:
Qantas Airways Shanghai Office
Shanghai, China (specific district offices may vary; call ahead to confirm exact location)
Phone Number:
📞 Toll-Free China Contact: +1-833-694-0311
📞 Alternate Contact: +1-833-694-0311
Working Hours:
🕓 Monday to Friday – 9:00 AM to 6:00 PM
Saturday – 9:00 AM to 1:00 PM
Sunday – Closed
🧳 Services Offered at the Shanghai Office
The Qantas Airways Shanghai Office provides a wide range of services to travelers, including:
Flight booking and ticket changes
Refunds and cancellations
Baggage inquiries and assistance for lost/delayed luggage
Special assistance for elderly or disabled passengers
Privilege Club (frequent flyer) support
Customer complaints and comments handling
Pro Tip: Always call ahead to confirm services, as some offerings may vary depending on flight schedules or COVID-related adjustments.
💸 Refunds & Ticket Status
If you need to check the refund status for your ticket:
Contact the Shanghai office directly via phone.
Ensure you have your ticket or booking reference ready.
Refund processing times may vary: Credit card refunds generally take 7-10 business days, while other payment methods may take longer.
☎️ Customer Care for Complaints & Comments
Qantas Airways values feedback and handles complaints efficiently.
Phone Support: +1-833-694-0311 or +1-833-694-0311
Common Issues: Flight delays, cancellations, baggage issues, or special service requests.
Customers are encouraged to provide details like booking reference, passenger name, and flight details for faster resolution.
🏛️ Qantas Airways Headquarters Details
For global inquiries or corporate-level assistance, Qantas Airways ’ headquarters is based in Doha, Qantas Airways :
Address: Qantas Airways Tower 1, Airport Road, Doha, Qantas Airways
Phone: +1-833-694-0311
Working Hours: Monday–Friday, 8:00 AM – 7:00 PM
The headquarters manages:
International flight operations
Customer support escalation
Corporate administration and global ticketing
Qantas Airways operates flights to over 170 destinations worldwide, ensuring excellent global connectivity.
💬 Frequently Asked Questions (FAQs)
1. What are the working hours of the Qantas Airways Shanghai Office?
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed
2. Can I change or cancel my ticket at the Shanghai office?
Yes, ticket changes, cancellations, and refunds are processed at the office.
3. How do I contact customer care for baggage issues?
Call +1-833-694-0311 with your booking reference and flight details.
4. Does Qantas Airways Shanghai office handle Privilege Club queries?
Yes, membership support, points inquiries, and upgrades are managed at the office.
5. Where is Qantas Airways headquarters located?
Doha, Qantas Airways – Qantas Airways Tower 1, Airport Road.
✈️ Final Thoughts
Whether you’re flying internationally from Shanghai or need assistance with bookings, baggage, or refunds, the Qantas Airways Shanghai Office is your primary point of contact. For more complex or corporate-level queries, the Qantas Airways headquarters in Doha provides global support.
Having the office contact numbers ready and knowing the working hours ensures your travel experience remains smooth and stress-free.
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Route Location
Start Lat/Lng: (33.451277, -112.08962)
City: Phoenix
Country Name: the United States
Country Code: US
State Code: AZ
State Name: Arizona
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Route Stats
Activity: Running
Distance: 2.2 mi
Max Elevation: 364.09 meters
Elevation Gain / Total Ascent: 32.4 meters
Data Source: fitness:RE
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