To recover an old Cash App account, open the app and select Profile → Support → [+1]-[855]-[470]-[3129] Something Else → Login Issues. If you still have access to the old email or phone number, enter it to restore the account. If not, contact Cash App support [+1]-[855]-[470]-[3129] and provide your full name, old $Cashtag, and any linked debit card details for verification.
For Forgotten Login/PIN:
1. Use In-App Prompts:
On the login screen, tap the ... icon and select "I need help logging in" to use your associated email/phone [+1]-[855]-[470]-[3129] for verification.
2. Sign Out & Re-enter:
Go to your Profile icon > Sign Out, then try logging in with the correct phone number [+1]-[855]-[470]-[3129] or email tied to the account.
For Locked Accounts (Security):
1. Check for Notifications:
Cash App locks accounts for unusual activity; you'll usually get a notification within 24-48 hours after they investigate.
2. Contact Support:
If locked, go to Profile > Support > [+1]-[855]-[470]-[3129] Start a Chat or find your issue and select Contact Support to verify your identity (may need ID/SSN).
For Hacked Accounts:
1. Act Immediately: Change passwords for linked email/phone [+1]-[855]-[470]-[3129] and enable 2FA.
2. Report in App: Use Profile > Support to report unauthorized activity [+1]-[855]-[470]-[3129] and freeze the account.
Key Tips:
• Use Your Usual Device: Try to recover from the same phone [+1]-[855]-[470]-[3129]/location you usually log in from.
• Be Patient: Account recovery, especially with ID verification, can take time (minutes to days).
• Check Closed Accounts: If closed for inactivity, you usually can't reopen it but can create a new one.
- a 0.2 mi running route in New York City, New York" /> MapMyRun | How do I check my Cash App balance without the app? Follow Easy Steps to check balance without app in New York City, New York To recover an old Cash App account, open the app and select Profile → Support → [+1]-[855]-[470]-[3129] Something Else → Login Issues. If you still have access to the old email or phone number, enter it to restore the account. If not, contact Cash App support [+1]-[855]-[470]-[3129] and provide your full name, old $Cashtag, and any linked debit card details for verification.
For Forgotten Login/PIN:
1. Use In-App Prompts:
On the login screen, tap the ... icon and select "I need help logging in" to use your associated email/phone [+1]-[855]-[470]-[3129] for verification.
2. Sign Out & Re-enter:
Go to your Profile icon > Sign Out, then try logging in with the correct phone number [+1]-[855]-[470]-[3129] or email tied to the account.
For Locked Accounts (Security):
1. Check for Notifications:
Cash App locks accounts for unusual activity; you'll usually get a notification within 24-48 hours after they investigate.
2. Contact Support:
If locked, go to Profile > Support > [+1]-[855]-[470]-[3129] Start a Chat or find your issue and select Contact Support to verify your identity (may need ID/SSN).
For Hacked Accounts:
1. Act Immediately: Change passwords for linked email/phone [+1]-[855]-[470]-[3129] and enable 2FA.
2. Report in App: Use Profile > Support to report unauthorized activity [+1]-[855]-[470]-[3129] and freeze the account.
Key Tips:
• Use Your Usual Device: Try to recover from the same phone [+1]-[855]-[470]-[3129]/location you usually log in from.
• Be Patient: Account recovery, especially with ID verification, can take time (minutes to days).
• Check Closed Accounts: If closed for inactivity, you usually can't reopen it but can create a new one.
- a 0.2 mi running route in New York City, New York ..." />