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    • CommentAuthorFree Memberlalagogo
    • CommentTimeJun 19th 2009
     
    lalagogo
    lalagogo

    I was so excited to find this program, but nothing is working and I'm feeling very frustrated.

    I started some weightloss/running goals and two days later I got my completion trophy!

    Then, and much worse, I paid for the 10K training schedule and I still only have a 'sample' show up though it acknowleges that I'm enrolled.

     

    Does this software need to be used on a PC??  A certain browser?

     

    I really appreciate a response or a clue on how to access the training schedule I paid for.

     otherwise i really want my money back!

    okay to email response to (hohlwein)(at)(mindspring)(dotcom) 

     

    thanks 

    • CommentAuthorSilver Membershipkevin@mmf
    • CommentTimeJun 19th 2009
     
    kevin@mmf

    lalagogo,

    Please send us an email directly to our feedback system and we'll have our team take care of this.  Can you also be specfic with what plan you purchased?

    I apologize about this experience and we'll get to the bottom of it and get you set...

    Cheers,

    -Kevin
    Co-Founder

    • CommentAuthorFree Memberlalagogo
    • CommentTimeJun 20th 2009
     
    lalagogo

    thank you for replying.

    It was the 5K in 8 weeks training plan and it would be great to reset it for a new start date (this monday the 22nd). 

    what is the address for the feedback system? 

    - LH 

    • CommentAuthorFree Memberlalagogo
    • CommentTimeJun 20th 2009
     
    lalagogo
    5K for 10 weeks, rather.
    • CommentAuthorFree Memberlalagogo
    • CommentTimeJun 23rd 2009
     
    lalagogo

    what is the address of the feedback system!?!?

     

    • CommentAuthorGold Membershipbrad@mmf
    • CommentTimeJun 23rd 2009
     
    • CommentAuthorFree Memberdenizshim
    • CommentTimeOct 26th 2009
     
    denizshim

    Hi, I am also trying to get a refund.  I e-mailed through the "Contact Us" and I haven't gotten a response..  My e-mail is denizen@gmail.com.

    Is there a more direct way to get a refund?  thanks.

     

    Dennis

     

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