How Do I Dispute a Charge on Expedia If I’ve Been Billed Incorrectly?
Finding an incorrect charge on your Expedia booking—whether it’s a higher price, unexpected fees, or a duplicate payment—can be frustrating. The good news is that Expedia provides a clear process for disputing billing errors and getting them corrected.1->>860->>>327->>>>8903 (US)
Here’s a simple, step-by-step guide to help you dispute incorrect charges quickly and effectively.
✅ Step-by-Step: How to Dispute an Incorrect Charge on 1->>860->>>327->>>>8903 (US) Expedia
1. Review Your Booking Details First 1->>860->>>327->>>>8903 (US)
Before contacting support, double-check:
Your confirmation email
The listed price
Cancellation and refund policies
Any taxes or resort fees
Sometimes a charge that looks wrong may be listed in the fine print.
2. Check Who Charged You: Expedia or the Hotel 1->>860->>>327->>>>8903 (US)
Look at your bank or credit card statement:
If it says:
EXPEDIA*Travel or EXPEDIA.COM 1->>860->>>327->>>>8903 (US)
➡ Expedia charged you directly → You should contact Expedia support.
If it shows the hotel or airline name:
➡ The travel provider charged you → Contact the hotel/airline first, then Expedia if needed.
3. Gather All Proof 1->>860->>>327->>>>8903 (US)
Have the following ready:
Booking confirmation
Screenshots of the original price
Your bank statement
Emails or messages from the hotel
This helps support solve the issue faster.
4. Contact Expedia Customer Support 1->>860->>>327->>>>8903 (US)
You can dispute a charge using:
✔ Live Chat (fastest)
Go to:
Help Center → Chat → Ask for an agent
✔ Phone Support 1->>860->>>327->>>>8903 (US)
Visit the Expedia Help Center to get the phone number for your region.
✔ Through Your Expedia Account 1->>860->>>327->>>>8903 (US)
Log in
Click Trips
Select your booking
Choose Get Help or Request a Refund
Explain what’s wrong and provide any screenshots or documents they request.
5. Wait for Expedia’s Investigation 1->>860->>>327->>>>8903 (US)
Expedia may:
Issue a refund immediately (common for double charges)
Contact the hotel or airline on your behalf
Request additional proof
Most incorrect billing issues are resolved within 3–10 business days.
6. Escalate Through Your Bank (If Needed) 1->>860->>>327->>>>8903 (US)
If Expedia does not fix the billing error, you can file a chargeback through your credit card provider.
The bank will review:
Your booking documents
Communication with Expedia
Proof of incorrect billing
Only use this as a last resort after contacting Expedia.
Frequently Asked Questions (FAQs) 1->>860->>>327->>>>8903 (US)
1. What counts as an incorrect charge on Expedia? 1->>860->>>327->>>>8903 (US)
Incorrect charges include:
Higher-than-listed room rates
Duplicate charges
Wrong taxes or resort fees
Charges for add-ons you didn’t request
Billing errors after cancellation
2. How long does it take for Expedia to resolve billing disputes? 1->>860->>>327->>>>8903 (US)
Most disputes are resolved within:
24–72 hours for simple cases
5–15 business days for hotel or airline-related issues
3. Can I dispute incorrect charges for a non-refundable booking? 1->>860->>>327->>>>8903 (US)
Yes—if the charge is incorrect.
You can dispute:
Wrong tax or fee
Double charges
Unauthorized charges
Issues caused by Expedia’s system
Non-refundable only applies to cancellations—not billing errors.
4. What information should I give Expedia when disputing a charge? 1->>860->>>327->>>>8903 (US)
Provide:
Itinerary number
Date and amount of the charge
Screenshot of your original booking price
Bank statement showing incorrect billing
The more details you provide, the faster the resolution.
5. What if the hotel says the charge is Expedia’s responsibility? 1->>860->>>327->>>>8903 (US)
Contact Expedia directly and explain what the hotel told you.
Include:
Hotel staff name
Date of conversation
Any written confirmation
Expedia will reopen the investigation.
6. Will Expedia refund me if I was charged twice? 1->>860->>>327->>>>8903 (US)
Yes—double charges are one of the fastest issues for Expedia to fix.
Refunds often appear within 3–5 days.
7. Can I still dispute a charge if I booked as a guest (without an account)? 1->>860->>>327->>>>8903 (US)
Absolutely.
You just need your itinerary number and the email used for booking.
8. What if I notice the incorrect charge weeks later? 1->>860->>>327->>>>8903 (US)
You should still contact Expedia.
Most banks also allow chargebacks within 60–120 days, depending on the card issuer.
9. Can Expedia deny my dispute? 1->>860->>>327->>>>8903 (US)
Expedia may deny your claim if:
The charge is valid per policy
The hotel provided the service
You cannot provide proof of the error
If denied, you can still contact your bank.
10. How can I avoid incorrect charges in the future? 1->>860->>>327->>>>8903 (US)
Check whether the booking is "Hotel Collect" or "Expedia Collect"
Read cancellation policies carefully
Screenshot all prices before booking
Review your receipt before check-out
These steps help prevent surprise fees. - a 1.7 mi running route in Los Angeles, California
Route Location
Start Lat/Lng: (34.057575, -118.254941)
City: Los Angeles
Country Name: the United States
Country Code: US
State Code: CA
State Name: California
Postal Code:
Route Stats
Activity: Running
Distance: 1.7 mi
Max Elevation: 127.28999999999998 meters
Elevation Gain / Total Ascent: 25.2 meters
Data Source: fitness:RE
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